Customer Identity and Access Management

CIAM, which stands for Customer Identity and Access Management, plays a crucial role in cybersecurity for businesses of all sizes. It focuses on managing and securing customer identities, authentication, and access to various applications and systems. 

This is vital for businesses of all sizes as it helps strengthen cybersecurity, enhances user experience, ensures compliance with privacy regulations, and enables organizations to make data-driven decisions. Implementing a comprehensive CIAM solution is essential in today's digital landscape to protect customer identities, build trust, and maintain a competitive edge.

See how our expertise in Application and Data Security, Network Security, and Governance can help you build a unique competitive advantage in managing your enterprise business securely and confidently.

CIAM Core Benefits

Here are some core benefits of CIAM.

Enhanced Security

CIAM solutions provide robust security measures to protect customer identities and sensitive data. It helps businesses implement multi-factor authentication, encryption, and secure protocols to prevent unauthorized access and data breaches. By centralizing identity management, CIAM reduces the risk of security vulnerabilities and strengthens overall cybersecurity posture.

Seamless User Experience

CIAM solutions aim to deliver a seamless and frictionless user experience. They provide customers with a single point of entry, enabling them to access multiple applications and services using a single set of credentials. This streamlined experience enhances customer satisfaction, increases user adoption, and reduces support requests related to password resets and account management.

Privacy and Compliance

CIAM solutions are designed with privacy and compliance in mind. They help organizations adhere to data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). CIAM systems allow businesses to manage customer consent preferences, provide transparency in data handling, and ensure compliance with privacy regulations, reducing the risk of non-compliance penalties.

Scalability and Flexibility

CIAM solutions are scalable and flexible, accommodating the needs of businesses of all sizes. Whether an organization is experiencing rapid growth or handling a large customer base, CIAM systems can scale to support the increasing demand for identity management services. Additionally, CIAM solutions offer customization options, enabling businesses to adapt the identity management process to their specific requirements and branding.

Customer Insights and Personalization

CIAM solutions capture valuable customer data throughout the authentication and authorization process. This data can be analyzed to gain insights into customer behavior, preferences, and patterns. By leveraging these insights, businesses can personalize customer experiences, offer targeted marketing campaigns, and improve customer retention and loyalty.

Identity Governance

CIAM provides robust identity governance capabilities, enabling businesses to manage user identities throughout their lifecycle. This includes user registration, account provisioning, role-based access control, and user deprovisioning. By implementing proper identity governance practices, organizations can reduce the risk of insider threats, maintain better control over user access privileges, and ensure compliance with internal security policies.

Partner Solutions

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Converged Identity Best Practices and Expert Security Insights

Blog June 13, 2024
BIR Teams Up with Infocentric to Boost Security Through ...
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Blog May 30, 2024
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Infocentric Solutions Inc., in collaboration with Okta and Exclusive Networks, hosted a crucial conference on May 28, 2024, at the Holiday Inn & Suites in Makati. The “United Front: Advancing ...
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Blog December 4, 2023
The Threat of Cyberattacks: Strengthening PubSec Cybersecurity Awareness
The threat of cyberattacks is a lurking danger for public sector organizations. These attacks can compromise sensitive data, disrupt critical infrastructure, and cause significant financial and reputational damage. The importance ...
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Blog December 4, 2023
Protecting Public Sector with Cybersecurity Awareness
Nowadays, the public sector is increasingly relying on technology to deliver services efficiently and effectively. However, with these advanced technologies, the threat of cyberattacks on public sector organizations has also ...
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Blog May 31, 2022
Callsign partners with Infocentric to tackle scams in the Philippines
Fraud and scams and in particular, scams perpetrated via SMS, are problems on a worldwide scale, with customers in almost every country in the world being caught out by the ...
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Blog May 26, 2021
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The Philippine Drug Enforcement Agency (PDEA) started its culture centered on Information and Communication Technologies (ICT) to open up a wide range of new communication methods that run in real ...
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Blog February 15, 2021
Veterans Bank Partners with Infocentric to Roll Out their Privileged ...
The Philippines Veterans Bank, also known as PVB and Veterans Bank partners with Infocentric Solutions Inc., the PH leader in Identity Access Management and...
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Blog January 20, 2021
AMWSLAI Partners with Infocentric to Protect and Maximize Efficiency of ...
The “Air Materiel Wing Savings and Loan Association Inc.” (or simply AMWSLAI) that’s been in the non-stock savings and loan industry since 1956, partners with Infocentric Solutions Inc., the leader ...
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Blog February 2, 2020
Why Identity Governance and Administration Should Be Your Business Priority
Identity Governance and Administration (IGA) is at the center of most organizations’ security and IT operation strategies. It allows your businesses to provide automated access to an ever-growing number of ...
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Blog October 25, 2019
Discussing Cyber Security With Your Employees
While everything and anything can be done online nowadays such as digital marketing, internet banking, and e-commerce business models, it can be just as easy for cybercriminals to access your ...
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See how our expertise in Application and Data Security, Network Security, and Governance can help you build a unique competitive advantage in managing your enterprise business securely and confidently.

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